Having a BDPNetworks network maintenance plan is like hiring your own network administrator at a fraction of the cost. You'll receive comprehensive support of your computers, servers and networking hardware with innovative proactive maintenance, monitoring, reporting, "Network Wellness" visits by your Virtual CIO and documentation for a stable monthly fee. Your network will perform better than ever, and your budget for computer support will be easier to manage.

NEW! NetworkServe Unlimited support at a fixed cost.
Our flagship plan for companies who want to completely outsource their IT operations to us. The plan includes all components of NetworkCare PRO (including proactive management) and adds additional security services & backup competency tests. In all, it includes:
- Scheduled off-hours proactive maintenance
- 24x7 status and performance monitoring with 24x7 oncall option
- Helpdesk
- Security Management
- Performance Optimization
- Emergency Response
- "Network Wellness" monthly consulting meetings with your 'Virtual CIO'
- Monthly summary reports of network status, security and performance
- Bi-annual complete security sweeps
- Bi-annual (or more frequently) backup competency tests
- Network Report Card

NetworkCare PRO Prevent downtime.
Our service plan for smaller companies without an IT Department: we bring you better quality proactive network consulting, management, monitoring & support for a fraction of the cost of hiring your own IT staff members. This plan includes:
- Scheduled off-hours proactive maintenance
- 24x7 status and performance monitoring with 24x7 oncall option
- Helpdesk
- Security Management
- Performance Optimization
- Emergency Response
- "Network Wellness" monthly consulting meetings with your 'Virtual CIO'
- Monthly summary reports of network status, security and performance
- Network Report Card

NetworkSupport+ Reduce the duration of outages.
Our entry-level service plan for very small organizations who want to try out managed services. It includes:
- 24x7 status monitoring with 10x5 incident response
- Helpdesk
- Emergency Response
- Monthly summary reports of network status

NetworkAssist Supercharge your IT department.
A supplemental service plan to augment your IT department's capabilities. It includes:
- Deployment and support of our industry-leading, secured management tools
- 24x7 status and performance monitoring of any devices you choose
- Broad platform support
- Remote control
- Asset tracking with hardware and software inventory
- Security management
- Compliance services
- Enterprise-grade reporting
- IT department supplementation

SpamAssist E-mail security done right.
There still isn't a magic bullet for spam, but this is the closest we've seen. We've partnered with a leading hosted spam & virus management service to bring you high-quality, cost-effective spam prevention. This plan includes:
- Setup
- Management

OnCall 24x7 Access to skilled BDPNetworks Service Engineers (Supplemental)
This plan includes:
- Access to our on-call engineers at any time of the day or night, any day of the year.

Additional Services [More information coming soon]

- Preventive and Proactive Maintenance
- Network, E-mail, Server, Desktop and Laptop Setup and Support
- Helpdesk
- Network Renovation
- Disaster Recovery
- Emergency Response & 24x7 Coverage
- Security audits
- Server/Data/E-mail Migration
- Server Consolidation and Virtualization
- Design
- Installation
- Monitoring
- "Virtual CIO"
- IT Process Optimization
- Backup procedure planning & implementation
- Storage resource management
- Asset management
- Wireless design and integration
- Firewall selection, implementation and support
- WAN design
- Cross-Platform Support of Microsoft, Novell, Linux and Apple available

Subject Matter Experts
We have Service Engineers on staff well-versed in the following areas:

- Active Directory
- Microsoft Exchange 2000, 2003, 2007
- Microsoft Windows Server 2000, 2003, 2008
- Microsoft Windows XP, Vista, 2000
- Microsoft Office (all versions)
- Novell Netware 6.0, 6.5
- Linux: Ubuntu, Red Hat Enterprise, CentOS, SuSE
- Apple OS X 10.1.x-10.5.x
- Novell GroupWise 5.0-7.0 (CNE on staff)
- Novell BorderManager (CNE on staff)
- Microsoft Sharepoint
- Microsoft SQL Server 2000, 2005
- Microsoft IIS
- Microsoft Terminal Server
- Microsoft Virtual Server
- SonicWALL
- Cisco PIX, ASA
- Cisco IP Phones (VoIP)
- Asterisk (VoIP)
- HP ProLiant, DELL PowerEdge, IBM Netfinity & eServe servers
- HP, IBM, DELL, Toshiba, Apple laptops
- Blackberry Enterprise Server
- Veritas Backup Exec
- VMWare
- Juniper/NetScreen
- PracticeMaster
- RequestTracker
- Plone
- MXlogic
- Postini
- CPanel
- Microsoft IMF

Our expertise allows for some really sophisticated projects, such as:
Novell GroupWise to Microsoft Exchange migration